Andrew started working at Deaf Services a year ago while studying part-time, and works as a Contact Centre Officer providing customer support and processing ticket sales.
Before starting at Deaf Services, Andrew admits to knowing very little about the Deaf and hard of hearing community, but through his work has come to appreciate Deaf culture.
“It’s great to be a part of an organisation that works so hard to empower Deaf Australians,” he says.
Andrew lists “making a difference” as the highlight of his work, and says this knowledge comes through learning how Deaf Lottery supporters so directly benefit the community.
“It always puts our hard work into context and it’s rewarding to understand how much of an impact Deaf Services makes for Deaf and hard of hearing Aussies.”
One thing Andrew says people wouldn’t know about his team is that as they’re on the phone so much, they’re “all aficionados of novelty answering machine messages!”.
Next time Andrew gives you a call, make sure to pick up!