Responsible Gambling

While most people gamble for enjoyment and entertainment, there are some people for whom gambling is a problem that can cause financial and personal distress.

The Deaf Lottery is committed to providing a safe environment for lottery supporters to buy and manage their lottery entries online and does not encourage excessive gambling or extending yourself beyond your financial means. If you feel that your gambling is no longer fun, please seek assistance.


Gambling Help offers various tools to check on your spending.

  • Take a quiz with the Self-Assessment Tool
  • Not sure how much you are spending each week on gambling activities, use their Gambling Calculator to find out

Gambling Assistance

If you feel that you or a family member may have a problem with gambling, we strongly encourage you to contact one of the services listed below.

  • Gambling Help Online on 1800 858 858 at
  • Gambling Help Queensland on 1800 858 858 or
  • New South Wales G-Line: 1800 633 635
  • Victoria – Gamblers Help Line: 1800 156 789
  • South Australia – Gambling Helpline: 1800 060 757
  • Gambling Helpline Tasmania: 1800 000 973
  • Western Australia: 1800 622 122
  • ACT Gambling Support Service: 1800 858 858
  • Northern Territory – Amity: 1800 684 372
  • Lifeline at 13 11 14 or

Self Exclusion

  • If you wish to exclude yourself from using our service, please contact our Customer Supporter Services Team and request to have your online account deactivated.  Any current eligible tickets are cancelled and refunded
    • You will be removed from all Deaf Lottery marketing lists
    • You will receive an email confirming your online account has been deactivated

Customer Supporter Services

Our customer Supporter Services team can assist you with options for restricting the spending on your account. Our team can be contacted via phone 1800 77 36 78 (Mon-Thurs 9:00am-7:00pm AEST, Fri 9:00am-5:00pm AEST) or send us an email.

Lottery Odds

The odds for each draw are written in the draw’s terms and conditions. Our FAQs also contain useful information on the odds for all our draws.

Requesting Information

The following information is available from Deaf Lottery on request:

  • our responsible gambling policy;
  • the nature of our lottery, lottery rules, and odds and returns to players (which are available in each draw's terms and conditions);
  • how you can choose to exclude yourself from using our service;
  • gambling-related complaint handling procedures; and 
  • key elements of our financial transaction practices

Responsible Gambling Code of Practice

As part of Deaf Lottery’s commitment to responsible gambling, we comply with the gambling codes of practice in the states and territories we operate in.